Community Guidelines

Effective date: 17 July 2026

Last updated: 17 July 2026

Support email: support@lorvexapp.com

Lorvex is a travel social platform and marketplace intermediary associated with Lebanon. Our community brings together travellers, creators, and Travel Partners — independent businesses that publish trips and packages and respond to booking enquiries.

These Community Guidelines explain the behaviour we expect on Lorvex. They work together with our Terms of Service and Privacy Policy. By using Lorvex, you agree to follow these Guidelines.

Lorvex is for users aged 18 and older. You must be at least 18 to create a traveler account.

We want Lorvex to be a place where people can share travel inspiration, connect safely, and discover real trips — without harassment, scams, or harmful content.

1. Respect and Safety

Treat others with respect. Lorvex is used by people from many countries, cultures, and backgrounds.

You should:

• communicate honestly and courteously;
• respect boundaries when messaging or meeting others;
• use common sense when sharing travel plans or personal details; and
• help keep the community welcoming for travellers and legitimate Partners.

You should not use Lorvex to intimidate, humiliate, exploit, or endanger others.

Lorvex provides social and marketplace tools, but we do not guarantee that every user or Partner is who they claim to be, or that every interaction will be safe. Verification badges, if shown, do not guarantee a person’s identity, safety, legitimacy, or the quality of any package or trip. Use your own judgment, especially when arranging travel or meeting people online or in person.

2. Harassment, Bullying, Stalking and Threats

Harassment, bullying, stalking, and threats are not allowed on Lorvex.

This includes:

• repeated unwanted contact after someone has asked you to stop;
• insults, ridicule, or pile-on attacks aimed at a person or group;
• encouraging others to harass someone;
• threats of violence, harm, or property damage; and
• stalking or persistent monitoring of another user’s activity to intimidate them.

Disagreement is allowed. Targeted abuse is not. If someone blocks you or does not reply, respect that and move on.

Lorvex may consider serious off-platform harassment or scams when they clearly originate from Lorvex interactions and you provide evidence.

3. Hate Speech

Do not post content or engage in conduct that attacks people based on protected characteristics such as race, ethnicity, nationality, religion, gender, gender identity, sexual orientation, disability, or serious medical condition.

This includes:

• slurs, dehumanising language, or hateful symbols;
• content that promotes hatred, exclusion, or violence against a group; and
• coordinated hateful campaigns against individuals or communities.

Travel discussion, cultural exchange, and respectful debate are welcome. Hate is not.

4. Violence and Dangerous Conduct

Do not promote, glorify, or threaten violence on Lorvex.

Prohibited content and conduct include:

• threats to hurt people or animals;
• encouragement of violent acts;
• instructions for causing harm;
• graphic violence shared to shock, threaten, or harass; and
• content that encourages dangerous stunts, self-harm, or serious injury.

Travel content about risk should be honest and responsible. Do not encourage others to put themselves or others in danger for views, likes, or engagement.

5. Sexual Content and Non-Consensual Intimate Content

Lorvex is a travel social platform, not an adult-content site.

Do not post:

• pornography or sexually explicit content intended to arouse;
• non-consensual intimate images or videos;
• upskirt, hidden-camera, or other voyeuristic sexual content;
• sexual solicitation in public posts, profiles, chats, or listings; or
• sexual content used to harass, coerce, or exploit others.

Normal travel-context swimwear and beach or pool photography is allowed when it is not sexually explicit. When in doubt, do not post it.

6. Child Safety and Exploitation

Zero tolerance. Lorvex prohibits any content or conduct that sexualises, exploits, or endangers minors.

This includes:

• sexual content involving anyone under 18, including illustrated or fictional depictions presented as minors;
• grooming, sextortion, or attempts to obtain sexual content from minors;
• content that encourages minors to engage in unsafe, sexual, or illegal activity;
• trafficking or exploitation of minors; and
• accounts created by or for people under 18.

If we become aware of child sexual abuse material or exploitation, we may remove the content, disable the account, preserve relevant records, and report to appropriate authorities where required by law.

Parents or guardians who believe a person under 18 is using Lorvex in violation of these Guidelines should contact support@lorvexapp.com.

7. Scams, Fake Packages, Fraudulent Pricing and Agency Impersonation

Lorvex connects travellers with independent Travel Partners. We do not verify every listing, price, or claim.

Do not use Lorvex to scam, defraud, or mislead others.

Prohibited conduct includes:

• fake packages or trips that do not exist;
• fraudulent prices, bait-and-switch offers, or hidden mandatory fees presented dishonestly;
• misleading trip claims about destinations, inclusions, visas, safety, or availability;
• impersonating agencies, airlines, hotels, governments, Lorvex staff, or other Partners;
• phishing, advance-fee fraud, or fake payment requests;
• fake giveaways, “free trips,” or prize scams; and
• using Lorvex to move victims to unsafe off-platform payment or communication schemes.

Partners must present accurate package information. Travellers should verify details directly with a Partner before paying or travelling. Lorvex does not process travel payments in the current release and does not guarantee refunds or trip delivery.

8. Spam and Engagement Manipulation

Do not spam the platform or manipulate engagement.

Prohibited behaviour includes:

• repetitive unsolicited messages or comments;
• mass-posting identical or near-identical content;
• fake likes, follows, comments, views, or enquiry activity;
• misleading hashtags, captions, or location tags;
• deceptive links, malware, or referral spam; and
• using Lorvex mainly to advertise unrelated products or services.

Promotion of legitimate travel content is allowed when it is relevant, honest, and not disruptive.

Content that violates applicable law or these Guidelines — including misinformation used to scam, harass, or endanger others — may be removed.

9. Impersonation and Fake Accounts

Do not impersonate another person, business, or organisation.

This includes:

• using another person’s name, photo, or bio without permission;
• creating accounts that appear to belong to a celebrity, agency, airline, hotel, or government body;
• operating duplicate or deceptive accounts to evade enforcement; and
• misrepresenting your identity, affiliation, or authority.

Partners must accurately represent their agency. Travellers must not pretend to be a Partner or Lorvex representative. Lorvex may approve or remove Partner accounts administratively, but approval does not mean we verify every identity or business claim.

10. Privacy, Doxxing and Sharing Private Chats

Respect other people’s privacy.

Do not post or share:

• someone else’s phone number, email, home address, passport details, financial information, or private messages without their consent;
• intimate images or information shared privately with you;
• location or travel plans of another person to expose, threaten, or endanger them (doxxing); or
• screenshots of private chats to shame, blackmail, or harass.

You are responsible for what you choose to share about yourself. Think carefully before posting live location, hotel room details, or travel itineraries publicly.

If someone shares your private information without consent, report it and contact support@lorvexapp.com.

11. Copyright and Intellectual Property

Post only content you have the right to share.

Do not upload or repost:

• photos, videos, music, logos, or text that infringe someone else’s copyright or trademark;
• Partner branding, package media, or promotional assets without permission; or
• content copied from other creators or websites without rights or allowed reuse.

If you believe your intellectual property was used on Lorvex without permission, contact support@lorvexapp.com with enough detail for us to review the report.

12. Illegal Activity

Do not use Lorvex to promote or facilitate illegal activity.

This includes:

• sale or promotion of illegal drugs, weapons, stolen goods, or forged documents;
• human trafficking or exploitation;
• unlawful gambling, pyramid schemes, or unlicensed financial services;
• hacking, fraud tools, or instructions for breaking the law; and
• travel services that require licences or permits you do not hold.

Users and Partners are responsible for complying with applicable law in Lebanon and in any country relevant to their content, listings, or travel activity.

13. Travel Safety

Travel content can inspire others. It can also create real-world risk if presented irresponsibly.

Do not encourage or glamorise:

• trespassing, illegal border crossings, or evading authorities;
• entering clearly dangerous areas without appropriate warnings;
• wildlife harassment, unsafe animal encounters, or illegal wildlife trade;
• drunk or reckless behaviour that endangers yourself or others; or
• travel advice that could reasonably cause serious harm if followed.

If you share adventure or off-path travel content, be honest about risks and legal requirements. Do not present dangerous activity as safe for everyone. Lorvex does not provide professional travel, medical, legal, or security advice.

14. Partner Listing Standards

Travel Partners are independent businesses. Their listings must be truthful and professional.

Partners must:

• use accurate agency names, logos, and branding they are authorised to use;
• describe packages honestly, including destination, duration, inclusions, exclusions, and material conditions;
• avoid false urgency, fake discounts, or unavailable offers presented as current;
• not copy another Partner’s packages or impersonate another agency;
• respond to enquiries in good faith; and
• handle prices, payments, cancellations, refunds, and trip delivery under their own policies.

Partners must not publish fake packages, fraudulent prices, misleading visa, safety, or availability claims, or content that violates these Guidelines or applicable law.

Lorvex may remove or restrict listings that appear deceptive, harmful, or inconsistent with platform standards.

15. Messaging and Chat Rules

Lorvex includes direct messages, group chats, city rooms, and package-related rooms.

In all chats:

• be respectful and relevant to the conversation;
• do not send unsolicited sexual content, harassment, or spam;
• do not pressure users to move off-platform for scams or unsafe payments;
• do not share illegal content or private information without consent; and
• follow room purpose — for example, package rooms should stay focused on the relevant trip or destination where practical.

Lorvex does not read every message. We may review reported messages or use safety tools where permitted by law and our Privacy Policy, but we cannot guarantee immediate detection of harmful conduct.

If a conversation makes you uncomfortable, stop replying, block the user where available, and report the behaviour.

16. Reporting and Blocking

Lorvex provides tools to report content or accounts and to block other users.

Use reporting when you see:

• harassment, threats, or hate;
• scams, fake packages, or impersonation;
• sexual content violations or child safety concerns;
• privacy violations or doxxing;
• copyright infringement; or
• other behaviour that breaks these Guidelines.

Blocking helps limit further contact from a user. It does not automatically remove their public content from the platform.

Reports help us prioritise safety work, but submitting a report does not guarantee a specific outcome. We review reports based on the information available and the severity of the issue.

17. Content Removal, Feature Limits, Suspension and Termination

To protect the community, Lorvex may take enforcement action when we reasonably believe these Guidelines, our Terms, or applicable law have been violated.

Actions may include:

• removing or limiting visibility of posts, reels, stories, comments, messages, or listings;
• restricting features such as messaging, posting, commenting, or enquiries;
• issuing warnings;
• suspending accounts temporarily; or
• terminating accounts permanently.

Serious or repeated violations — especially child safety issues, credible threats, fraud, impersonation, or illegal activity — may result in immediate action without prior warning.

Enforcement decisions are made to protect users, Partners, and the platform. They do not mean Lorvex has investigated every fact or verified every claim in a dispute between users.

18. Appeals and Contacting Support

If your content was removed or your account was restricted, you may contact support@lorvexapp.com to explain your situation or request a review.

When contacting support, include:

• your username or account email;
• a clear description of what happened; and
• any relevant context or corrections.

We will review appeals when appropriate, but we cannot promise reinstatement and we may not respond to abusive or bad-faith requests.

For general help, visit Contact.

19. Emergency Situations

If you or someone else is in immediate danger, contact local emergency services first. Lorvex support is not an emergency response service.

Use local emergency numbers in your country or location. Do not rely on in-app reporting for urgent life-threatening situations.

After you are safe, you may also report the issue on Lorvex and email support@lorvexapp.com.

Where required by law or where there is a serious and credible threat, Lorvex may preserve information and report matters to relevant authorities.

20. Updates to the Guidelines

We may update these Community Guidelines from time to time as Lorvex grows and as safety risks change.

When we update the Guidelines, we will revise the Effective date / Last updated date and post the updated version at https://lorvexapp.com/community-guidelines. Material changes may also be highlighted in the app where appropriate.

Continued use of Lorvex after an update means you accept the revised Guidelines.

Related policies

• Terms of Service
• Privacy Policy
• Delete Account

Lorvex
Website: https://lorvexapp.com
Support email: support@lorvexapp.com
Country: Lebanon